Welcome to MANUTAN Slovakia s.r.o.. Below are our shipping terms (hereinafter referred to as “terms”), please read carefully before placing an order. These terms outline the shipping methods we offer and related policies.

Shipping methods
We offer a variety of shipping methods to meet the needs of our customers, including:
Standard shipping: usually uses affordable ground shipping services, suitable for customers who are not in a hurry to receive the goods. The estimated delivery time is 6 business days.
Expedited shipping: For orders that need to be delivered as soon as possible, we will use fast air shipping services. The estimated delivery time is 2 business days.
Overnight delivery: Provides you with the fastest shipping option, ensuring that the package is delivered the next business day after the order is placed. This option is available for orders within business days and is expected to be completed before 3 pm.

Shipping companies
We work with the following well-known shipping companies to ensure that your orders are delivered safely and on time:
UPS (United Parcel Service): Provide flexible shipping options and tracking services to ensure the safe delivery of packages.
FedEx: Provide fast and reliable shipping services for all types of packages, and provide full tracking services.
Hermes: A very popular logistics solution provider in Europe, especially suitable for e-commerce channels, providing flexible package delivery options.

Shipping costs
The shipping costs will vary depending on the selected shipping method, package weight and destination. At checkout, you can view the shipping cost details of different shipping methods and choose the option that best suits you.

Order processing time
All orders will be processed within 1 working day after payment confirmation. The shipping time is calculated from the date of order processing.

Tracking information
After your order is shipped, we will provide you with a tracking number so that you can track the shipping status of the package at any time.

Problems and claims
If your package has problems during transportation (such as loss or damage), please contact our customer service team in time. We will assist you in submitting a claim and resolving related issues.

Contact Information
Phone: +421 249648002
Company name: MANUTAN Slovakia s.r.o.
Address: Mlynske nivy 49, 821 09 Ruzinov
Email: Oblivionix@flowerpotbase.com

Changes to Terms
We may update these shipping terms at any time, and all changes will be posted on this page and will take effect from the date of posting. Please check this page regularly for the latest information.

Thank you for choosing www.flowerpotbase.com, we look forward to providing you with efficient and convenient shipping services!